{"id":2544,"date":"2019-06-20T09:44:15","date_gmt":"2019-06-20T09:44:15","guid":{"rendered":"https:\/\/www.icomeurope.com\/support\/"},"modified":"2026-07-14T09:24:21","modified_gmt":"2026-07-14T07:24:21","slug":"support","status":"publish","type":"page","link":"https:\/\/www.icomeurope.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

Support<\/p><\/h1><\/div>

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<\/i><\/i><\/span>How do I make contact?<\/span><\/a><\/h4><\/div>
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Icom (Europe) GmbH<\/strong>
\nCommunication Equipment
\nAm Zwerggewann 2 \u2010 4
\n63150 Heusenstamm
\nGermany<\/p>\n

Email: info@icomeurope.com<\/a><\/p>\n

Phone: +49(0)6104-98693-0
\nFax: +49(0)6104-98693-50<\/p>\n

Note:<\/strong> If you would like an offer for the purchase of Icom products, please kindly contact one of our retail partners<\/a> directly.<\/span><\/em>\u00a0Depending on where you are inquiring from, please contact the distributor<\/a> responsible for your country for further dealer contacts. Thank you!<\/span><\/em><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

<\/i><\/i><\/span>Where are other Icom locations?<\/span><\/a><\/h4><\/div>
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Internationale Gesch\u00e4ftsstellen<\/h1><\/div>
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Japan (Hauptsitz)<\/strong><\/p>\n<\/div>

Icom Inc.<\/strong><\/h3><\/div>

www.icomjapan.com<\/a><\/span><\/p>\n<\/div>

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Europa\u00a0 <\/strong><\/p>\n<\/div>

Icom Spain S.L.<\/strong><\/h3><\/div>

www.icomspain.com<\/span><\/a><\/p>\n<\/div>

Icom (UK) Ltd.<\/strong><\/h3><\/div>

www.icomuk.co.uk<\/span><\/a><\/p>\n<\/div>

Icom France s.a.s<\/strong><\/h3><\/div>

www.icom-france.com<\/span><\/a><\/p>\n<\/div>

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Amerika<\/strong><\/p>\n<\/div>

Icom America Inc.<\/strong><\/h3><\/div>

www.icomamerica.com<\/span><\/a><\/p>\n<\/div>

Icom Canada<\/strong><\/h3><\/div>

www.icomcanada.com<\/span><\/a><\/p>\n<\/div>

Icom Brazil<\/strong><\/h3><\/div>

E-Mail: <\/span>sales@icombrazil.com<\/span><\/a><\/p>\n<\/div>

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Asien & Ozeanien<\/strong><\/p>\n<\/div>

Icom (Australia) Pty. Ltd<\/strong><\/h3><\/div>

www.icom.net.au<\/span><\/a><\/p>\n<\/div>

Shanghai Icom Ltd<\/strong><\/h3><\/div>

www.bjicom.com<\/span><\/a><\/p>\n<\/div>

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<\/i><\/i><\/span>Where can I download brochures, operating instructions or software?<\/span><\/a><\/h4><\/div>
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Downloads f\u00fcr alle Funkger\u00e4teklassen und Modelle<\/h1><\/div>
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Downloads Amateurfunkger\u00e4te<\/span><\/h2><\/div>
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Downloads Betriebsfunkger\u00e4te<\/span><\/h2><\/div>
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Downloads Marinefunkger\u00e4te<\/span><\/a><\/h2><\/div>
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Downloads Flugfunkger\u00e4te<\/span><\/h2><\/div>
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Downloads Lizenzfreie Funkger\u00e4te<\/span><\/h2><\/div>
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Downloads Netzwerkl\u00f6sungen (LTE)<\/span><\/h2><\/div>
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Downloads Netzwerkl\u00f6sungen (WLAN)<\/span><\/h2><\/div>
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Downloads Zubeh\u00f6r<\/span><\/h2><\/div>
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<\/i><\/i><\/span>How can I send a product for repair?<\/span><\/a><\/h4><\/div>
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We repair your radio equipment. Thus, we help you to extend the life cycle of these items and to conserve resources. Therefore, we offer a repair service through our dealers.<\/p>\n

Please proceed as follows:<\/p>\n

Bring or send the affected item to your specialist dealer
\nExpress your wish for repair and attach a detailed description of the fault.<\/p>\n

We ask for your understanding that we cannot accept direct repairs.<\/strong>
\nThese will be returned to you.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

<\/i><\/i><\/span>Safety notice for battery packs<\/span><\/a><\/h4><\/div>
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\u25a0 Caution in case of swelled battery packs<\/h4>\n<\/div>\n
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The battery cells may deteriorate and swell due to their characteristics if used in an environment and conditions such as: frequently charged, recharged immediately after full charge, used or saved in a hot place, or charged by methods other than the instructions.<\/p>\n

If the battery pack swells, it has reached the end of its life due to deterioration. Replace it with a brand new one.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

<\/i><\/i><\/span>Video tutorials <\/span><\/a><\/h4><\/div>
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How to make all reset for IP503H\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0<\/strong><\/h4>\n<\/div>