{"id":2544,"date":"2019-06-20T09:44:15","date_gmt":"2019-06-20T09:44:15","guid":{"rendered":"https:\/\/www.icomeurope.com\/support\/"},"modified":"2025-12-04T14:49:50","modified_gmt":"2025-12-04T13:49:50","slug":"support","status":"publish","type":"page","link":"https:\/\/www.icomeurope.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

Support<\/p><\/h1><\/div>

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<\/i><\/i><\/span>How do I make contact?<\/span><\/a><\/h4><\/div>
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Icom (Europe) GmbH<\/strong>
\nCommunication Equipment
\nAm Zwerggewann 2 \u2010 4
\n63150 Heusenstamm
\nGermany<\/p>\n

Email: info@icomeurope.com<\/a><\/p>\n

Phone: +49(0)6104-98693-0
\nFax: +49(0)6104-98693-50<\/p>\n

Note:<\/strong> If you would like an offer for the purchase of Icom products, please kindly contact one of our retail partners<\/a> directly.<\/span><\/em>\u00a0Depending on where you are inquiring from, please contact the distributor<\/a> responsible for your country for further dealer contacts. Thank you!<\/span><\/em><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

<\/i><\/i><\/span>Where are other Icom locations?<\/span><\/a><\/h4><\/div>
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Internationale Gesch\u00e4ftsstellen<\/h1><\/div>
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Japan (Hauptsitz)<\/strong><\/p>\n<\/div>

Icom Inc.<\/strong><\/h3><\/div>

www.icomjapan.com<\/a><\/span><\/p>\n<\/div>

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Europa\u00a0 <\/strong><\/p>\n<\/div>

Icom Spain S.L.<\/strong><\/h3><\/div>

www.icomspain.com<\/span><\/a><\/p>\n<\/div>

Icom (UK) Ltd.<\/strong><\/h3><\/div>

www.icomuk.co.uk<\/span><\/a><\/p>\n<\/div>

Icom France s.a.s<\/strong><\/h3><\/div>

www.icom-france.com<\/span><\/a><\/p>\n<\/div>

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Amerika<\/strong><\/p>\n<\/div>

Icom America Inc.<\/strong><\/h3><\/div>

www.icomamerica.com<\/span><\/a><\/p>\n<\/div>

Icom Canada<\/strong><\/h3><\/div>

www.icomcanada.com<\/span><\/a><\/p>\n<\/div>

Icom Brazil<\/strong><\/h3><\/div>

E-Mail: <\/span>sales@icombrazil.com<\/span><\/a><\/p>\n<\/div>

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Asien & Ozeanien<\/strong><\/p>\n<\/div>

Icom (Australia) Pty. Ltd<\/strong><\/h3><\/div>

www.icom.net.au<\/span><\/a><\/p>\n<\/div>

Shanghai Icom Ltd<\/strong><\/h3><\/div>

www.bjicom.com<\/span><\/a><\/p>\n<\/div>

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<\/i><\/i><\/span>Where can I download brochures, operating instructions or software?<\/span><\/a><\/h4><\/div>
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Downloads f\u00fcr alle Funkger\u00e4teklassen und Modelle<\/h1><\/div>
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Downloads Amateurfunkger\u00e4te<\/span><\/h2><\/div>
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Downloads Betriebsfunkger\u00e4te<\/span><\/h2><\/div>
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Downloads Marinefunkger\u00e4te<\/span><\/a><\/h2><\/div>
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Downloads Flugfunkger\u00e4te<\/span><\/h2><\/div>
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Downloads Lizenzfreie Funkger\u00e4te<\/span><\/h2><\/div>
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Downloads Netzwerkl\u00f6sungen (LTE)<\/span><\/h2><\/div>
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Downloads Netzwerkl\u00f6sungen (WLAN)<\/span><\/h2><\/div>
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Downloads Zubeh\u00f6r<\/span><\/h2><\/div>
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<\/i><\/i><\/span>How can I send a product for repair?<\/span><\/a><\/h4><\/div>
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We repair your radio equipment. Thus, we help you to extend the life cycle of these items and to conserve resources. Therefore, we offer a repair service through our dealers.<\/p>\n

Please proceed as follows:<\/p>\n

Bring or send the affected item to your specialist dealer
\nExpress your wish for repair and attach a detailed description of the fault.<\/p>\n

We ask for your understanding that we cannot accept direct repairs.<\/strong>
\nThese will be returned to you.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

<\/i><\/i><\/span>Safety notice for battery packs<\/span><\/a><\/h4><\/div>
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\u25a0 Caution in case of swelled battery packs<\/h4>\n<\/div>\n
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The battery cells may deteriorate and swell due to their characteristics if used in an environment and conditions such as: frequently charged, recharged immediately after full charge, used or saved in a hot place, or charged by methods other than the instructions.<\/p>\n

If the battery pack swells, it has reached the end of its life due to deterioration. Replace it with a brand new one.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

<\/i><\/i><\/span>Video tutorials <\/span><\/a><\/h4><\/div>
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How to make all reset for IP503H
\n<\/strong>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0<\/strong><\/h3>\n<\/div>